This terrific SlideShare presentation was created by Stefan Betzold, a partner at pier314, a digital media consulting company in Hamburg, Germany.
It provides a comprehensive overview of social media monitoring tools, covering a variety of free tools and a selection of the best professional paid tools. Key elements and features of each are shown, along with test cases, examples, and advantages/limitations.
Are you using any of these tools to monitor social media? Do you like any that aren’t covered in the presentation? Please leave a comment!